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~~Parker Renaud, IT Manager, Colliers Keenan, Inc.

Out of Office Assistant 

If you are going to be away from the office for an extended period, whether for an afternoon or for a week, you should configure Microsoft Outlook to notify the people who send you e-mail that you are not available. E-mail has trained everyone to expect an instant response and if you do not reply quickly, the sender thinks they are being ignored. With the Out of Office Assistant turned on, e-mail correspondents will not expect a reply until the time you indicate you will return. This is a very easy process in Outlook 2000.

<<editor's note:  The Out of Office Assistant is only available in the Corporate/Workgroup version of Outlook.  If you use the Internet Mail Only version, you would have to create a rule with Tools>Rules Wizard. For more info on this, see Parker's article in Volume 2 of this newsletter>>

1.  Open Outlook and click on Tools, then on “Out of Office Assistant”

picture of Out of Office Assistant dialog box

2.  Click on “I am currently Out of the Office”.

3.   In the box marked “AutoReply only once to each sender with the following text”, type the message you wish everyone who sends you e-mail to receive.

4.   Next, click on “Add Rule”, and the “Edit Rule” dialog box will open.. In the “Edit Rule” Box, you can add a rule to handle e-mail received while “Out of Office Assistant” is on.

5.   You can specify that e-mail that meets specific conditions are handled in a specific way. As you can see form the screenshot, you have many options to choose from. For example you can specify that e-mail from certain senders or concerning specific subjects are forwarded to another e-mail address.

picture of the Edit Rule dialog box

6.   By using the “Alert with” check box you can specify that certain senders receive a special message. For instance, if someone in you family sends a message, they could receive a return message letting them know where you are and how you can be contacted. That is certainly not something you want everyone to know.

7.   Once you have set up your rules, click OK, then either add another rule or click OK again if you are finished.

8.   When you return to the office and open Outlook, you will see the following dialog box: Just click yes, and Outlook will revert to the “I am currently in the office” status.

picture of Out of Office Reminder box 

Normally, there are many details to handle just before you leave the office for a trip or vacation. To avoid forgetting something, such as an e-mail rule, at the last minute, I recommend you set this up ahead of time and leave the box “I am currently In the office” checked until you are ready to leave. Then simply click “I am currently Out of the Office”. This way you won’t remember, halfway to the beach, that you forgot to forward your e-mail or have Outlook let your family know where you are!

<<editor's note: Understanding how the Out of Office Assistant and other autoresponders work is really important, especially if you belong to email groups online. Learning how to configure your autoresponder so it does not include these groups is a MUST since the members of the group get very unhappy when your autoresponder replies to EVERY message posted in the group. Use your autoresponders wisely. >>

Parker Renaud is the one-man IT department at Colliers Keenan where he manages 90 PCs on 5 servers.

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This page was last updated on Tuesday, September 23, 2008 . copyright © 2000 - 2008, Linda F. Johnson, Linda's Computer Stop, ABC ~ All 'Bout Computers. All rights reserved..