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~~Kathleen Anderson, Spider Web Woman Designs

Web Site Accessibility 

You keep hearing this phrase more often these days – more and more web sites you visit even have an ‘accessibility policy’ link on their site, or a graphic that looks 

like this:  Sample Bobby Approval Logo  or this: Sample W3C Approval Logo   

What do they mean? Accessibility? Who (or what) is Bobby?

Web site accessibility means making web sites accessible to persons with disabilities.  This month’s article focuses on three types of visitors to your site and the problems they might encounter. 

People who cannot see will be unable to use the graphics or colors on your site for navigation. To experience this for yourself, launch your browser (my examples will use IE 5), and go to http://www.abcnews.com and take a look at their use of graphics, especially the ones that are links.  Now, with the page still loaded, choose Tools | Internet Options | Advanced in the Multimedia section, uncheck the “Show pictures” box and click Apply. Reload the ABC News page in your browser, and notice that the graphics are gone – in their place are boxes with the words “Click here” (or worse, no words at all) in them. “Click here”. Why? What’s going to happen when I do that? There’s nothing there to let me know where you’re going to take me when I click that link. What if it takes me to a page that’s going to download something to my computer, or worse, to a site that I shouldn’t be going to while I’m at work?  There should be something a bit more descriptive, don’t you think? 

You might be interested in knowing that another group of people for whom this is an issue are people using low-end computers, with slow or pay-per-minute connections.  They turn off the images in their browser to make web pages load faster. 

OK, you can turn the pictures back on now.

People who don’t use a mouse will most likely be using only their keyboard for navigating around your site. Bring up your favorite site in your browser and then put away your mouse (don’t disconnect it – just move it or put it on the floor). Now using only the Tab key, move around the page until you find a link you want to try out, and hit the Enter key. (Hint: Shift + Tab will let you tab in reverse, back towards the top of the page.) One thing to look out for is the ‘tabbing order’ of the links on the page. Do they flow in some kind of logical order or are they all over the place? With no logical order, getting to a specific link is going to be very frustrating and time-consuming for someone who can’t just ‘point and click’. 

Something else you might want to try sometime is going to your favorite online shopping site, and see how well you can use the online order forms with just your keyboard. Some of those forms with dropdown boxes and radio buttons can be quite tricky, and sometime impossible, to use correctly without a mouse.

Someone with a hearing impairment is going to have a problem with a lot of the multimedia content being delivered over the web today. As an example, pay a visit to another popular news web site http://www.msnbc.com and choose one of their Video or Live Video links. But first, turn off your computer’s speakers. Do you have any idea what that newscaster is saying?  It sure would make more sense to you if the news broadcast was close-captioned, wouldn’t it? They do it TV – why not on the web? 

OK – who is Bobby? Bobby is a free service provided by the Center for Applied Special Technology (CAST) to help Web page authors identify and repair significant barriers to access by individuals with disabilities. You can run Bobby against a single page on your site (or someone else’s) by typing in the URL on this page.

Or, you can download Bobby and run it on your own computer against your entire site (or someone else’s). Bobby checks your page for accessibility, using the Web Content Accessibility Guidelines at the W3C (that’s the other logo).  If your site passes the Bobby test, you are entitled to place the Bobby logo on your page to show you that you took the time and care to make your site accessible to persons with disabilities. 

Next month we’ll run a few web pages through Bobby and discuss the problems we might find.

Kathleen Anderson is a webmaster at the State of Connecticut and chairs their committee on web site accessibility for persons with disabilities.    She also has her own web design company, Spider Web Woman Designs.

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This page was last updated on Tuesday, September 23, 2008 . copyright © 2000 - 2008, Linda F. Johnson, Linda's Computer Stop, ABC ~ All 'Bout Computers. All rights reserved..