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Check out Hal
Cardona. the PC Sleuth's column
in my ABC Newsletter,
Hal's Hardware Haven...this guy is gooooood!
Printer problems or
Questions?
Check out Vic's
Printing Tips.
Another good site, where you can
learn how to build and/or troubleshoot your own PC is
PC-NUT.com.
And, a site where you can learn how to reinstall your
operating system completely is
InstallOS.com
Here are five tools I use when I think
I might have a hardware problem. (These tools are also very useful when
you want to identify what types of hardware you have installed, by name,
version, etc.)
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The first one is part of Windows 98
(and not available if you have Win XP)....it's called
Hardware Info......to
access it, follow these steps:
Go to your start button, then select "Run".....in this box,
type hwinfo.exe /ui (note
that there IS a space between "hwinfo.exe" and "/ui").....this
will bring up a box that will just sit there while windows scans your system and
checks all hardware......when it's done, it will give you a report....all
warnings are printed in blue and all problems are printed in red. (NOTE:
On many machines this utility shows a conflict regarding
PCI steering, and generally this can be ignored.)
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The second diagnostic tool I use and highly recommend is
SiSoft Sandra,
which you can download for free from
http://www.sisoftware.net/
Sandra looks very much like your control panel, except she has
many, many icons inside her and allows you to run lots of tests on your system
and create reports. Whenever she finds something in your system that is
incorrect or setup in a way that is decreasing your system performance, she
makes suggestions with easy-to-follow instructions. She never changes
anything in your system automatically....she only tells you what she thinks you
should do, then walks you through the steps. And, if you download and
install Sandra and have any questions, problems or difficulties using the
program, don't write to me.....go back to Sandra's website and contact the
support personnel there. I have found them to be extremely helpful and
informative....especially when you realize they are giving you this fine
diagnostic tool for free. Of course, if you find you love Sandra as much
as I do, you will probably choose to spend the few dollars and upgrade to the
professional version which allows you to do even more tests. I've been
known to waste lots of hours just looking at my system through Sandra's
eyes. It's taught me a lot!
It's very similar to Sandra and also allows
you to see the registration keys on your computer for your operating
system and installed programs, in case you've misplaced them and
need to reinstall.
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The fourth and fifth diagnostics I use are ones you can run from the
internet.
One is called WinTune and it takes about 20 minutes to run the
full test. You can access this test from this URL: http://wintune.winmag.com/Default.asp. (since
WinMag has gone out of business, you can try this downloadable version of
WinTune
until I find a new link for an online version).
The is other is PC Pitstop,
which is similar and you can access it at:
http://www.pcpitstop.com/
(Note: I am not advocating nor recommending that anyone
make specific changes based on the results they get from these testing
tools. I am only recommending them as a way to see if you have any
potential hardware problems. After that, you're on your own. Like I
said, I'm NOT a hardware expert!)
A QUICK TIP: If you are like me
and find yourself accessing your device manager a lot (by going to
start>settings>control panel>system>device manager tab), you might
want to just add a shortcut to it on your desktop. It's simple: right-click
on your desktop and choose New, Shortcut. In the Command Line field, type:
C:\WINDOWS\CONTROL.EXE Sysdm.cpl, System,1
(Note the correct spacing--you may just want to
paste the correct text from here into the field.) Click Next, name your shortcut
Device Manager, and click Finish.
CD-R or CD-RW questions
or problems? Check out the CD-R/CD-RW
FAQ.
And
here's a really good article on how to tell if the System
Requirements of any hardware (or software) are met by
your computer.
Another good site for hardware
help is here:

A really complete site where
you can find just about anything you ever wanted to know about hardware, is Escape
From Hardware Hell.
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