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Linda's Testimonials Special Reviews -- Awards -- Reviews of my book at Amazon Thanks to all of you for your warm letters of thanks and recommendation. And to those of you who've
learned from my site and/or have allowed me to help you
through one of the troubleshooting groups we belong to, send
an email to linda Here are my most recent testimonials ...... updated 03/29/08:From Muzzamil (3/29/08) ... General Comments on This Site Sallamz... My name is Muzammil from Pakistan. I studied your informative site today and found very very much supportive. You really used an easy terminology for home users. I just want to appreciate your work here and encourage you as well. Now I am in reading your more features so Allah Hafiz till next observation. Please carry-on the topics and oblige. Thanks alot. From Chris (3/25/08) ... What Went Wrong with Microsoft Word I HAVE BEEN BEATING MY HEAD AGAINST THE WALL FOR 2 DAYS TRYING TO FIGURE OUT WHAT WENT WRONG WITH MY MICROSOFT WORD. AFTER VIEWING YOUR SITE FOR ALL OF 5 MINUTES MY PROBLEM WAS SOLVED!!! DANG .DOT FILE!! GOD BLESS YOU. THANKS!!! From Michael L (3/14/08) ... Word Problems You saved my A@%*& thanks.. I had a word issue.. From "wt" (3/14/08) ... Microsoft Word Troubleshooting Your MICROSOFT WORD TROUBLESHOOTING tips just fixed my normal.dot file and I can access the tools menu within in word. I suspect this will fix my outlook crashes also as outlook crashed immediately when I made the file visible by hitting "apply changes." YOU ROCK, thanks From Dan (3/6/08) ... Word's Command Line Switches brilliant linda thanks the "winword.exe /a" fixed straight away thanks From Billy Bernard (2/29/08) ... Excel Nested IF Question Wow, Linda you just might be the smartest person in the world. Thank you very much for the speedy response. It helped me tremendously. Again, I cannot thank you enough. I have your page bookmarked now. From Geoff in South Korea (2/28/08) ... Deleting Temp Files Used your 101
for
Removing temporary files on my XP. GREAT - boots like new -
AND my wife still loves me as the computer is still working after
one of my fixes ( its not always:-)) From Rich J (2/27/08) ... Deleting Temp Files I wanted to thank you for the outstanding documentation you have on your site about deleting tmp files. My son-in-law was having problems with his computer and called me to ask how to do this. I instead found your site and told him to go to your url and follow your instructions. He did, and once he completed removing the tmp files, his system worked great. Thanks again, keep up the outstanding information on your site. From Matthew Legge (2/26/08) ... Word's Detect and Repair Just a quick note of thanks. I had the most irritating problem with Word (2003) which thanks to you I have now fixed. For your info, I have a windowcard template (I am in real estate) which comprises my logo, three photos and brief text describing the property. However, when I opened the document, the photos and/or the logo would arbitrarily appear or not appear or sometimes just part of the photo would appear. And then as soon as you try and scroll, the whole lot - except the text - would disappear. Drove me NUTS I can tell you. Anyway, with your advice, I did the "detect and repair" thing which has solved the problem AT LAST!!! So, once again, thanks and I shall probably buy your excel book soon. From Maria from New Zealand (2/14/08) ... Problems Loading Microsoft Word You are WONDERFUL!!! I had problems loading Microsoft Word. It said I either didn't have enough memory or disk space to run Word. I found your website and thanks to your clear explanations and examples, I cleared up my problem. I had been told by a couple of people, that I need a new computer since I have had it since 2000 and I probably don't have enough memory. Thank you for being a life saver!!!! Your fan in New Zealand!! From Beth (2/3/08) ... Sims 2 Just adding you to my friends list! I LOVE YOUR STUFF!!!!! From Peter C (1/31/08) ... Excel Tips and Tutorials Was brushing up on my excel, I found your tips to be easy to understand and helpful. Thank you very much. From Suzanne (1/22/08) ... Adding a Logo to an Address Label in Word Thank you for
your help with this link found through google From Ben Rippel (1/10/08) ... Paste Special Thank you Linda for teaching me about “Paste Special.” I think I’ve used that feature in the past, but it’s been so many years I forgot it was there. I work for a radio station cluster and am trying to get the staff to design things in Publisher (obviously more precise/powerful for print items than PowerPoint) and it’s been tough when people try to copy and paste things – frequently they glitch! Paste Special makes sense, but of course MS had to go and hide it in the edit menu to where one does not see it unless a full drop down is visible. Thank you for the straightforward advice on your site. I will now save myself and our staff up to hours in potential aggravation. From Brandon (1/7/08) ... General Comments on This Website Hello! I'm Brandon! I like your site! Pretty design, convinient navigation! Very good! From "A Fan" (1/1/08) ... Deleting Temp Files Just a quick fan letter to say THANKS! Your advice on finding (for removal) hidden temp files in XP was terrific, which is to say, it worked. I can't wait to see what other topics you address. Happy new year, and thanks again. From Jason Rhoden (12/27/07) ... Deleting Temp Files I know how annoying it can be to have your inbox cluttered with meaningless letters, but I did want to send you a note of thanks for the deleting of temp files tutorial on your site. I'm horrible with things like that, but work with a couple of programs who are notorious for misplacing their temp files and then randomly finding them again at a later date. You've saved me a lot of aggravation and effort burning DVDs of stuff to delete when I actually had plenty of space. From Luc from Belgium (12/22/07) ... Deleting Temp Files I clean my pc since long good but what I read today: well thank you so much that you help people one trhis way ... you don't need to excuse you for any damage ... I see that you do this with a good hart! Nota: I did it before as this, *.tmp and than *.chk and than *.log ... this all in safe mode ... because of you I found more! From Eric (12/11/07) ... Word's Data Key in the Registry Thanks for your article on troubleshooting Microsoft Word. My old copy of Word 97 had been freezing constantly and driving me crazy, but after deleting the Data registry key all is well. Not even the Microsoft employees on their newsgroups knew the solution. From David R. Krajec (12/2/07) ... Word Troubleshooting Thank you,
thank you, thank you! I just purchased Office 2003 and installed it
and every time I tried to run Word it would take FOREVER to load.
And then three versions would open. I found
your web page explaining what to look for,
deleted normal.dot, and .... What do ya know?! I'm back in
business. Why can't Microsoft get down to the nuts and bolts as you
did?! I can read FAQ's 'til I'm blue in the face and not find what
took me 5 minutes to fix. From Gil Franz (11/9/07) ... Deleting Temp Files 101 I have taken on board you 'deleting temp files 101' and I would like to say it is terrific. It is unfortunate that I cant give you a stamp of some sort so you can stand out from the rest. I accepted many free programns, only to find after downloading etc., that I had to buy or subscribe before they would erase my faults. Unfortunately they all look the same, they all say free, it is impossible to tell until you try. No reply is needed, unless you want me to add something to this. I couldnt be happier, as an amateur this is a fantastic tool. all the very best, take care. From Tara (11/07/07) ... Missing Word Menu Bar Thank You so much, had problem with missing word menu bar, tried other web sites and their fixes but nothing changed until u. So now I have word back, thanks so much. From Sabiha (11/01/07) ... Word Mail Merge I just finished my assignment with the help of your FREE Mail Merge tutorial ebook. i want to thank you for writing so precisely for people like me who are learning ABC of word and excel:) From Josh Page (10/24/07) ... Excel's Hidden Personal.xls File Thanks a million times. I ran across your description of how to create hidden personl.xls file. It made my day. I don't know why when I reinstalled Excel I lost it but thanks to you its back. From Melinda (10/24/07) ... Word Wouldn't Work You are an angel, thank you so much for your help, my friends word 2000 wouldn't work (I now have a bald spot from stressing) I am so glad I happened upon your website, it was the normal.dot problem, thank you, hugs and kisses from australia XXOO From Adam Hughes (10/18/07) ... Missing Word Toolbars I had a problem with missing Word toolbars, I am not very technical so easy to follow instructions were needed. I followed your step by step instructions as my Windows Registry was apparently corrupt. It worked perfectly. Thankyou ever so much as no one else seemed to offer me the solution. Thankyou. From Phillip (10/16/07) ... Creating Newsletters in Publisher You are AWESOME!! THANK YOU FOR THE PUBLISHER EMAIL INFORMATION! I WAS PULLING MY HAIR OUT TO GET AN HTML EMAIL! THANK YOU THANK YOU THANK YOU! GOD BLESS YOU! YOU DON'T KNOW HOW MUCH THIS MEANS TO ME! From Esther (10/13/07) ... Excel IF Statements Thank you so much for helping me understand the IF statement. All the other documents kept talking in geek talk - you put it in plain English! Thank you! From Chris (10/9/07) ... Introduction to Excel IF Statements Thank you so much for your free introduction to IF statements....you are a great teacher!!! Not only that, but by the look of your photo your quite a babe as well !!...would love to hear from you From Beth Norfleet (9/25/07) ... Excel's VLOOKUP Function You just walked me through a practice VLOOKUP that I was able to turn around and use on my spreadsheets here at work successfully! I almost gave up until someone gave me a TechTrax link on your VLOOKUP article. You speak my language-----THANK YOU THANK YOU THANK YOU! From mj from Tennessee (9/24/07) ... General Computer Problems Thank You Thank You Thank You. I have had a Tech out to the house and he did nothing for my problem and with your help you have fixed it. Thank you again. From William Dollard (9/23/07) ... Word Tips and Tutorials Just wanted to thank you for helping me out with some questions I had about "Word". I found the answers quickly and easily on your site and your writing style is very clear and concise. I read a bit of your blog and I've already put in a good word for you with...fill in the blank, God, Allah, whomever yours happens to be! I cringe when people say this to me when I'm in a bad space but it is true, this too shall pass. Best of luck From Matt (9/17/07) ... Word Troubleshooting Thanks so much for your site. I successfully repaired Microsoft Word using the information provided by you. It was a real life-saver. I'm out of work with four kids, so a donation will have to wait for now, but I wanted you to know how much you helped me today. Thanks again. From Michel (9/14/07) ... FrontPage Navigation Great page on Frontpage Navigation. Thanks. From Madelyn Mikkelsen (9/13/07) ... Making Paper Bookmarks in Word THANK YOU THANK YOU. I was struggling to make souvenir bookmarks for my 50th HS reunion - 4-5 on a page (to save $$) finally got them, but very unhappy with the spacing, etc. then found your website - MAKE A TABLE YOU SAID. Here I am using computers since 1983 and I completely forgot to try a table - Anyway, I threw out all the old designs, made new ones with your bookmark tutorial and in a few hours, designed, printed. Now I am cutting and laminating. Thank you. From Jim Peplow (9/5/07) ... Leading Zeroes in Excel I was trying to format some numbers in excel so the leading zeros would be displayed. I couldn't figure it out, even with the Excel help, so I searched Google and came across your article, "Formatting Cells in Excel". You explained it perfectly and I was able to do it in a snap. Thank you! From Ralph Montes (8/17/07) ... Array Formulas in Excel I just wanted to say "Thank you" for the courtesy of your reply to my AF question. Both your examples and link were quite helpful. Thanks again: "I got it!" From Ethelyn Riley (8/4/07) ... Recovering Word Toolbars WOW! I had lost my menu bar AND toolbar on Word (I think my grandchildren had something to do with it!) I tried for DAYS to figure out how to get it back, then I found your website. I followed your instructions exactly as stated and the bars are back. Thank you!! I sent a contribution to PayPal. From Carlos (7/30/07) ... True/False Arguments in VLOOKUP Formulas Oh my gosh...You are a lifesaver! Do you know I've been struggling with this formula for about 5 days now? I read through the articles you recommended and was able to figure out the vlookup formula in 5 minutes. Funny thing is that I had attempted using Vlookup earlier and couldn't get it to work because of my lack of understanding on the optional criteria for True / False. All I can say is a huge Thank you! Now I can stop sweating over this formula and get the rest of my work done. From Mandy (7/16/07) ... Adding a Logo to the Return Address in Word Just wanted to say Thank You! for your quick help on adding a logo to the return address in Microsoft Word. From Chris (7/11/07) ... General Comments on This Site I can't donate right now, but I appreciate what you are doing. Unlike so many "tech" discussion sites where the posters do more insulting each other than they do offering good help, your site is actually very useful and helpful. Besides, we need more female computer geeks. Sometimes I feel a lone voice calling in the wilderness! From Ray (7/6/07) ... Understanding Layers in Photoshop I liked your Photoshop tutorial on Layers. I like to see more tutorials like that with pictures and illustrations accompanied by step-by-step instructions. From George (7/4/07) ... Excel Tutorials You are a Godess, I worship the ground you walk on... How's that for praise.. I'm a 55 yr old "Klutz". I've dabbled around in Excel, creating spredsheets but always using the basic math formulas, +,-,* and so on. I have tried to learn more, for example "Vlookup", "If" functions, the list goes on and on. I signed up at Josepf Rubin's Excel tips but they all talk over my head. THIS IS THE 1st Time, I can say.... I got it.. Your way of communicating, explaining in layman's terms, well it's nothing short of AWESOME.. Thank you, Thank you, Thank you. A grateful follower. From Craig (6/28/07) ... IF Statements in Excel Thought the IF Statements section was well worded and very easily picked up for someone who had no real idea about writing complex multiple if statements, which I can now do thnaks to the web site. Thanks From Ian Aw (6/18/07) ... Recovering Lost Toolbars in Word Thanks Linda. that was a great help in recovering my lost toolbars in MSoft Word. Your instructions were easy to follow & also make it less frightening using us "mortals'" language. Here is my donation paid via Paypal. Merci beaucoup. From Rachel (6/18/07) ... Trouble with Temp Files Hi Linda I was having some trouble with my temp files on my computer and i ran across your website and i love it, it helped me fix alot of problems with my computer, its good to know there are people out there in this world to help out people, thanks for your website! From Tom Gogolin (5/31/07) ... Creating Watermarks in Word I wanted to say thank you for the information on how to water mark paper. I know that almost anything can be done if you look hard enough. The computer is only as smart as the operator. From Matt Eagle (5/31/07) ... Excel IF Formula Tutorial Thanks for the info on the "IF" formula. It is well written and I was able to make the formula work right away. Much better than the excel help. I found your site through a google search. From Tom Ramsell (5/30/07) ... Hyphenation Problems in Word Hi. I am Tom. I was just looking into some word issues with my dad's computer. He runs Office 2000 and reported that word could not find the hyphenation file. I guess the usual fix is to disable auto-hyphenation according to search results. It doesn't seem to be a serious problem but we were looking into it. The microsoft word troubleshooting page at your computer stop was very helpful in understanding Microsoft Word. I just wanted to let you know I appreciate your knowledge on computer issues like this and your help toward others. Makes me feel like I'm at home in the world. Say, and you know what? My dad appreciates it too! Thank you, and thanks again. From Ian Gale (5/29/07) ... Nesting Excel's IF and AND Functions Just a quick word to say thinks for your step by step article in using the "and" function in the nested "if formula". I had been trying to use the "and"between the 2 functions and getting nowhere. Many Thanks again From Daniel (5/12/07) ... Regaining Space on Your Hard Drive I used your directions to delete temp files and recovered 2.7 GB of disk space. I had tried all the usual methods to delete to no avail. Now 2.7 GB doesn't sound like much, but its enormous when my "C" drive is 12 GB total and very low on space. From Al (5/8/07) ... Computer Crashes I'm Al from the Philippines, your site is very helpful...i was having problem with my PC crashing every now and then and i'm suspecting that my PC was infected by a virus. Anyway, i just surfed the net and found your website...it's soooo helpful...i never thought there are more than one place Temp files are stored in my PC..whew! Thanks a bunch Linda! From Amy Hernandez (5/3/07) ... Toolbar Trouble in Word I just screamed a scream of joy!!! All of my toolbars, menus, everything in Microsoft Word were gone and no one could get them back, until I found your site! I was able to fix the problem in about 3 minutes, THANK YOU!!!!!! From "V" (5/2/07) ... Making Paper Bookmarks in Word I just wanted to write to let you know that you helped alot. I was searching on how i can make a paper bookmark. Your little tutorial saved me. My problems was i can be pretty crafty but to set this text on Word i couldn't figure it out. I found your site and i was able to do a draft of my bookmark. Six bookmarks on one page. I was asked to make 250 bookmarks for our volunteers day celebration for this month for school. I'm on my way in doing so, thanks to you. Have a Great Day! From Robert (4/30/07) ... Word Corruption Linda, I could
hug and kiss you! I had a corrupt file in "Word" I followed
your instructions and deleted the, "Normal.dot,"
and I'm good to go! I can't thank you enough verbally but I promise
when I can I will send a donation. I'm on a fixed income so every
penny counts, but when I am able! Thank you so much! From Sugah (4/30/07) ... Sims 2 Lots Please forgive me if this is not the correct place to share my thoughts with you. I just wanted to tell you that I have been hanging out in your TS2 section taking every free download that tickles my fancy. Your Sims lots are awesome, and I am so grateful to have discovered your site. I am going to mention it to my fellow Simmers at Planet the Sims forum this evening, when I return there. I am one of the moderators there and am always searching for great downloads to share with my our members. Most sincerely and with thanks for your free downloads From "Me" (4/30/07) ... General Comments on This Site You are "JUST
AMAZING" :) ! Your just MARVELOUS !!! ;) For your site and tips.... From Bob Whisker (4/27/07) ... General Comments on This Site I found your web page through Ask. I just started a new job that requires me to use Word, Excel and Access and your web page is just what I needed. It was easy to use and navigate. I want to thank you for making this valuable information available to everyone. From Maira (4/15/07) ... Excel Tips and Tutorials Within the past year I have had simple but frustrating problems. I find myself searching and searching through out the web looking for an answer always about Excel. I always come across weird answers that are not always exactly what I am looking for. I just want to tell you that once I am about to give up I visit your website and there it is, exactly what I am looking for. You are awsome you explain everthing in such simple detail. I guess I just wanted to say thank you for making such an awsome site. From Damian (3/9/07) ... Word Problems I've spent hours trying to fix microsoft word on my computer...I run Windows 98...I wanted to throw the whole computer in a dumpster, until I found your website and followed your tips...Deleting the Normal file worked!!! Thank you!!! At least when I upgrade to a new computer, my kids will be able to use this one for word processing...Thanks again!!! From Patsy Lasater (2/17/07) ... Word Disappearing Thanks!! I found your website and I am really happy that I did! My Microsoft Word was literally "disappearing" after about ten seconds of me opening it up. My husband and I thought we would have to reinstall the program and I thought I would look online for answers before going through all that hassle. I followed your instructions then I tried opening it up and keeping it open for 5 minutes both times and it worked!! YAY! I just searched for normal.dot and renamed it and what do you know, no more "disappearing"...so far..haha. If I have any further issues, I will definitely check out your site and I will DEFINITELY pass it along to friends and family From Mike Snead (1/27/07) ... Word Problems Linda, Bill Gates should personally thank you for the support you give for his products. Alas, we know he won't. However, please accept my humble thanks for helping me resolve a word issue that was keeping me from getting my work done. You are terrific!! From Jen from Michigan (1/21/07) ... Word Wouldn't Open I cant thank you enough! I wasn't able to open Microsoft word for multiple reasons. With all of your explanations and help, I was able to get all of the problems fixed. Using Word for my school work, I was able to retrieve all of the items I needed for class without having to reinstall. Thank you so much! From Christina (1/20/07) ... Excel Help Your website helped me so much. It was so easy to follow. The information was neat and orderly and I didn't spend more than three minutes kinking out my problems. Your help was orders of magnitude more efficient than what I tried desperately to scrounge up in the Microsoft excel help file. Thanks for the help! From Teresa Brewer (1/11/07) ... General Comments Thank you, thank you, thank you so much my computer is back to full speed, if you were near i would give you a kiss From Edie Zimmerman (12/27/06) ... Word Not Launching I just wanted to say THANK YOU! My MicroSoft Word just decided to stop launching. I went out onto the web and did search after search. I found the info on the Normal.dot file but it didn't work. Then tonite, I found you. The information you gave me was terrific! I donated $25 to the cause. Thank you so much. From Amy Hedges (12/18/06) ... Microsoft Office Specialist, Excel 2003 Study Guide I bought your Excel 2003 Study Guide and love it! I hope you are planning more books like this one. I've bought other MOS books from other publishers and authors and yours is one of my favorites. Thanks for a great book! From Judy Randall (12/16/06) ... Mail Merge Tutorial Your step-by-step instructions for MS Word Mail Merges is the first and only time I have been able to follow mail merge directions!! You have saved my bacon - need it for a new job. It was a complete and utter mystery to me before and even made me sick at my stomach when a potential employer would ask if I could do it. Thank you, thank you. From Sandeep (12/12/06) ... FrontPage Feedback Forms Tutorial i was surprised by ur CREATING FEEDBACK FORMS WITH FRONT PAGE article...it really opened my mind up! i m a semi-pro recordist workin in a small studio n i still prefer to use cool edit for single or 2 at max tracks; so front page possibilities are a new bunch of discovery for me! u r absolutely right abt ppl n web teachers stressin on the use of dreamweaver and such things; but its always cool to know the very basic ladder!!! big thanks! article is cool; simple n heavy! From Jan, technical trainer, Holland (12/12/06) ... Word Freeze-Ups Just wanted to say, thank you! I lost many hours because my 51 paged MS Word (2003)document would freeze after every 10 keystrokes. I lost hours in the face of a tight deadline. Your trick to copy-paste-all but the last paragraph into a new, fresh doc did the trick.. Thanks again! From Charmeyn (12/10/06) ... Deleting Temp Files I just like to say thank you. I came across
your site while searching for reason's why my hard drive was being
depleted of space. From Charlie in Bellevue WA (11/27/06) ... Lost Toolbars in Word Thanks for the fix on lost toolbars in MS Word 2000. Your fix worked and was easy. I contributed $25. Keep up the good work. From Lesley Richardson (11/27/06) ... Word Troubleshooting WOW! I just have to say, "YOU ROCK! YOUR TOTALLY AWESOME!" I am extremely grateful to have found your website. All the problems or freeze ups I use to have with MS Word, I understand why and what to do about them. Thanks for your wonderful for those lost computer users and well-educated but still need to learn something individuals. Enjoy your day. From Bo (11/22/06) ... Excel Tips in the Freelists MSO Group I was a newbie of
mso@freelist.org. I am not much of a computer wiz or
anything like that. From Chris (11/20/06) ... Excel IF Statement Tutorials Thank you for writing the “Excel IF Statement” pieces on TechTrax. The pieces were really well written and very helpful. From Fred (11/20/06) ... Understanding Layers in Photoshop Thank you for the excellent tutorial about layers. I'm a beginner and now its all clear for me. From Karla Mahar (11/6/06) ... Making Paper Bookmarks in Word Thank you for the great and easy to follow directions for making bookmarks. You have made my day! From Dee (11/5/06) ... The Sims 2 Hiya Linda. I found your Sims 2 site completely by accident,and i had to let you know how impressed i am. Just to bore you alittle,im a 40year old woman that has the pleasure to house share with my best friend Ricky,im dissabled with a mental health condition,and Rick is my carer when i need to be looked after.He introduced me to the sims2 bout 8 months ago.I just also wanted to let you know what the sims2 and custom content makers,such as yourself have done for me. My illness makes it extreemly hard for me to concentrate at times,as my head is working ten times faster than the rest of me. With Ricky's help, ive made some amazing houses for us to share,and with the skins and genetics ect,weve also made some beatiful people.I recently made a me an Ricky in create a family,(i only usually build houses,i dont actually play the game) And with the help of a little hack i downloaded from somwhere,On my sims,Ricky and i are the proud parents of twin girls in one neighbourhood, and quads in another,3 girls and a boy,and only one of the girl quads has my eyes,which is so cool.9my way of also giving ricky children.it wont happen in real life! Anyway,the sims has helped me so much with my condition,it slows my head so im able to think clearly,so please Linda,keep up your amazing work,between my sims,people such as you and modthesims ect,and my best friend in the whole world,Ricky,you have all helped me get as far as ive got So to you and your kind,A HUMUNGOUS THANK YOU,FROM DEE AND RICKY.He loves sims2 too,and he just bought me pets.XXXXXXXXXXXXX From GLJ in the UK (10/10/06) ... General Comments on This Site Im studying for my MCSA and just wanted to say
what a great site you have. From Heather (10/9/06) ... Using Publisher to Create Newsletters Thanks for posting the helpful info on creating a newsletter in Publisher for emailing. My husband and I have our own business and are working on different marketing techniques. I have used Publisher for a long time now but was somewhat unfamiliar with their upgrades. Thanks for having such helpful info on your site! From Cat (10/8/06) ... Excel Tips and Tutorials GREAT Excel tutorials! Written for those of use who ain't stoopid, but ain't techies either. (I'm a psychologist--looking for ways to automate test analysis.) FYI, once I saw you had written an Excel book, I IMMEDIATELY went to Amazon to purchase it! Many thanks! And if you have a mailing list, PLEASE put me on it for future Excel explanations! Cheers. Dr. Peterson From Jennifer (9/27/06) ... Deleting Temp Files Thanks a lot for the blog you put on the temp files for win xp. I listen to a lot of music online and was having a lot of trouble with deleating the temp files. Found your blog and it was amazing. Thanks a lot dear and keep up the good work. From Frank (9/16/06) ... Microsoft Office Specialist, Excel 2003 Study Guide Hi Linda. THANK YOU SO MUCH. I received your MOS Excel 2003 Study Guide about a week ago and have been busy going through it since then in fact, I can't leave it alone :-). I need to be pretty good with Excel as I am treasurer for two charitable/community organizations locally and this seems to be the book for me. From switching it on to manipulating advanced formulas-to macros and much, much more. You are to be congratulated, Linda. I will, of course, be writing a revue in Amazon very shortly. From Tony (9/14/06) ... Cleaning Up Your Desktop I've been struggling with my desktop for years now and have even installed several Virtual Desktop utilities... I had given up in frustration and did a little Googling to get to your site... SENSATIONAL! Desktop Toolbar... How easy is that?!?!?!?! Thankyou for publishing this info... If you had a PayPal donation link I'd give you a dollar! Thanks! From Mike Irwin (9/6/06) ... Paste Special in Excel and Word I don't normally use help sites too much - I'm a developer, tech author, and tech support all in one, so usually people come to me! This time, however, I just couldn't see the tree for walking into it. Your page of info on Paste Special proved just the help I needed. Now it's back to programming .NET 2.0 and monitoring a nuclear reactor ( I don't do rockets any more - honest ! ), and I'm keeping your site on my links list. From Tina (9/2/06) ... Making Paper Bookmarks in Word I just want to thank you so much for your tutorial on making bookmarks in Word. I'm throwing a work baby shower for another teacher at my school and had to come up with favors for the whole staff. 58 favors at an average of $2 each (if purchased) is way too much for my budget, so I was thrilled to find your tutorial. I made adorable bookmarks without spending much at all. Thanks again. From Lize Reed (9/2/06) ... General Comments on This Site You are my birthday present to me! My computer bit the dust along with my "favorites". You are toooooo smart and I depend on your insight. I didn't know how to find you---however, got lucky today and found your web address in some of my notes. Tomorrow is my birthday SO you are my gift to me. You are appreciated! "Appreciation makes what is excellent in others belong to us as well." Thank You for being so insightful From Michael (8/31/06) ... Nested IF Statements in Excel Wow, thanks for having the site covering how to do nested IF statements in Excel - exacily what I was looking for! Wonderful... From Rebecca Hunt (8/5/06) ... Making Paper Bookmarks in Word I just wanted to thank you so much for posting the instructions for making bookmarks in Word. I've been trying for months to create something but to no avail. Then I did a Google search and found your instructions. A few minutes later, I'd created the bookmarks I'll hand out as favours at my wedding! Thank you so much again. I really appreciate your help! Keep up the great work! From "Oswald Lee Harvey" (7/29/06) ... General Comments on This Site Thank you. Thank you SO much for your site. I have benefited greatly from it. What I particularly LOVE about it (other than the example images) is that it contains solutions and tips I can't usually find in the "Help" section. You are a great soul for providing this information to the people. From LaShay (7/17/06) ... Outlook Express Problem Thank you so much for the suggestion to fix my client's Outlook Express problem! She is so happy! From Sarah (7/7/06) ... Excel eBooks and Online Classes I purchased your ebook last week and made it through 101-- I have been using Excel for years and have signed up for Eclectic Academy 201 starting this weekend. To my surprise there was plenty I did not know, LOL. It was a great review and I learned lots of new tips. Am looking forward to starting 201 with you soon From Adam (6/22/06) ... Excel's VLOOKUP Function: i have an exam tomorrow and could not find any info in my text or notes on the vlookup function... excel help was totally confusing, now i understand it perfectly, you just made my day, i love you! thanks so much! your in my favourites now, hope good karma comes your way. From Paul Campbell (6/14/06) ... Logo in Word Return Addresses: just folllowed your info re adding a logo to return address on an envelope-works great-thanks for the info From PC Technical Services (6/14/06) ... Word Problems: Just a thank you Linda- I resolved a freezing Word 2002 problem today using your information. Thanx From David (6/13/06) ... Car Loan Calculations in Excel: I loved ur simple Car Loan calculator on Excel. You have a very informative website as well, Thank you very much! From teddybear (5/19/06) ... Vic Ferri's Text Encryption Tool: I've been online for as far back as I can remember... (just say years and let it go at that). I've looked up all kinds of terms and html codes and registry codes and HELP for all kinds of Windows problems... BUT, this is the first time that I can remember ever visiting your site. And it's all due to your site's handy-dandy ROT-13 converter program. Please don't ever lose that nifty little program. Love the rest of it too. ;-) From Mr. Kimberley Bragg (5/18/06) ... Spyware: I wanted to thank you for having this site which has helped me a number of times in the past and most recently the other day after being hijacked by some foreign porno site dialer. Your recommendation for spybot search worked like a charm. All in all us non geeks are grateful there are folks like you out there not only to sell their wares but also to give back something to the online community in the form of free help. ... and even though the **note:** at the top of this contact page is a bit crusty I am sure you are a sweetheart. From Whit McClendon, IT Mgr., Sportsclub (5/16/06) ... Word Problems: Linda, Thank you for your web site! I taught MS Office for 9 years and now I am in a support position and I truly am impressed with the depth and comprehensiveness of your knowledge! Very helpful to me, I re-named a couple of normal.dot files this morning and it corrected the problems. I found your site using Google. I can't donate right now, but I'll click your sponsor's links and recommend it to my friends. Thanks again! From Barb (5/13/06) ... FrontPage Forms: I just wanted to say Thank you! I found your site after a google search on how to create forms in FrontPage. Thanks a bunch!!!! From Patricia E. Lakin (5/10/06) ... Word Crashing: THANK YOU, LINDA!!!!! You have absolutely made my day's end a total WIN-WIN-WIN! Before I googled your website this evening, I was preparing to either take my computer in to be diagnosed tomorrow and have to be without it for possibly 2-3 days OR have to spend umpteen EXTRA dollars for a "House Call". Thanks to you, my new-found friend, I will not have to do EITHER. My crashed Word program is FULLY operative, once again...AND within less than 10 minutes...TOPS! I am going to tell EVERYONE I know about your incredible site. Thank you, Thank you, Thank you! You are a veritable God-Send! (PS I was only able to send you a token payment for your services, this time, however, as soon as I can I will be sending you a much more generous 'donation'!!!) From Suzanne Breedlove (5/9/06) ... Slow Program: You are so awesome! Microsoft Word has been slow to open and close for TWO YEARS!!! I happened upon your site, got rid of the normal.dot files, and bingo -- my document opens in two seconds!!!! I wish would have found your site a long time ago. We have a home-based business and my husband, who is not the most computer literate person on the planet, has been threatening to throw the computer out the window on numerous occasions. I have been telling him it is not the computer -- it must be Word because all of the other programs worked fine. Now I can PROVE to him it isn't the computer, thanks to you. Thanks so much for saving the day! From Emo Saucedo (5/7/06) ... General Website Comments: I would just like to say your web site and your knowledge kick ass! I have found so much info and learned quiet a lot here. In fact I prefer to visit this website before even considering going to Microsoft.com if ever im having a computer problem. So thank you for everything. From Sharon (4/30/06) ... Word Documents That Wouldn't Open: Just a great big thank you! I couldn't open any of my MS Word documents and your straight forward, clear instructions helped me to identify and solve the problem. Definitely worth the $25 I donated! From Jonathan (4/30/06) ... Comments About Linda's Support: Thank you very very much. I am so impressed by your care and service I cannot thank you enough. As the world goes more and more technical (which is fine) it is losing the ability to communicate and train by the written word and we're losing the culture. You are a fresh breath of air. I was shocked to hear back from you so quickly and in such a thorough manner. You are rare as, well hen's teeth. Because I assumed (incorrectly) that I wouldn't hear back from you for a while I just bought a 2003 version of Word. Further, my IBM portable has only one good feature, and I mean only one. You can completely delete the hard drive and it automatically reloads the factory settings as if you just received the computer. I did that, then installed Word and it is faster than a pistol now. Very very good. The delay before was a good 3 minutes before opening so it must have been a real bug. I doubt fast save could do that much damage, as bad as it is. But whatever, I now have it fixed. Now, how do I make a $25.00 contribution to your site? Do I just go on there and fine where it says to contribute? I imagine so. Again, thank you and I intend to stay in touch. From Jim Barlow (4/27/06) ... FrontPage Forms That Didn't Work: Thank you very much linda. I have had a problem publishing a Front Page form (same as this contact form). I have spent 2 weeks emailing backwards and forwards to my ISP. You solved it in 5 minutes. Much appreciated. From Marcos Harari (4/20/06) ... Problems Caused by Temp Files: All of sudden my powerful laptop became unstable. Basically it would not allow me to attach any kind of file to an email (it hung up in every attempt) and later on things got worse: could not open any Excel or Word file for the program (yes via Windows Explorer). I spent the day reading about possible causes from Registry problems to reinstalling Office or even "worse", re-installing Windows ! Anyway, to make a long story short, one link took me to another one until I reached your site and something called my attention right away: how to delete temp files effectively. Your explanation and step by step guide is simply brilliant and... guess what ? After I cleaned over 1,500 temp files (almost half of them were quarantined files from my Norton AntiVirus) my laptop went back to normal and I recovered my smile as well. Needless to say, I have bookmarked your site and I will definitelly visit it often. Thank you for sharing your knowledge with all of us !!! From Melanie Charrier (4/13/06) ... Word Problems: You are my heroine!!! I am a 51-year old graduating senior working on my last history essays and I began having problems with Word. I googled a search on trouble shooting and got your website, followed your suggestions and the problem went away. Thank you so much, my friend!! I am unable to donate anything right now, but I will certainly share your website and would like to take one of your online classes when I am out of school (Graduation next month!!) and gainfully employed. I'm sure I could learn a lot more from you than the jackass who taught the computer science class I took a couple of years ago in which I learned almost nothing. Thank you again for saving my sanity at a crucial point in the semester. From Richard in Wales (3/22/06) ... Creating Drop Down Menus: Richard here from Wales UK. Was having trouble finding info on drop down menu's. Just like to say I stumbled across your site and found it excellent. Will be buying some of your books real soon. From Hannah Palmer, Cambridge, England (3/21/06) ... Word Problem: I would just like to say thank you for this resource, it is excellent and I will definitely be telling everyone I know about it. I am a university student in England and it is only a couple of weeks before I hand in important final year dissertations and Microsoft Word chooses this time of year to mess up! I have very little knowledge of computers but your instructions on how to fix Word are clear, concise and very easy to follow. I managed to fix it myself in a matter of minutes. I hope you don't mind me using this form to thank you for this site; it's just helped to save my degree, not to mention my sanity! Best of luck with all of your enterprises, and thank you again! From Terence ONeill, UK (3/14/06) ... Deleting Temp Files Fixed the Problem: I have read and used your advice on finding and deleting all those rubbish temporary files in my Windows 98 : there were a LOT of them. I have kept your Web-page on my favorites for future reference. I've been having a lot of trouble with my anti-virus scan engine failing, mainly on start-up but not always. I use NTL NETGUARD. Deleting these 100's of temp. files may I hope cure the problem. I've had a couple of virus's and a bit of spy-ware, which "I hope" I've now killed off manually and hopefully with your help. Your guidance was nothing short of bloody brilliant. Thanks Linda, you're a genius. From Merry Bach (3/13/06) ... Word MailMerge Free EBook: Just wanted to say thanks for the ebook on mail merges for the 2002-03 version of word. It was most helpful and the best thing was it was free. I will be recommending your site to friends. Thanks again. From Edward Franklin (3/8/06) ... General Website Comments: I just want to congratulate you on an excellent web site. You & yours (?) do a great job and I have heard other people say that you are one of the best to provide help. Keep up the good work!! Have a nice day! From Cindy (3/8/06) ... Website Tips: Just want to thank you for your great job on your site ...I commend you on your energy you are GREAT ....Thanks so much for all the good tips I have used many of them and they have worked well ...Thanks for your generosity of the caring of peoples computers ...you are a very intelligent person....thanks again. From Cindy Ruben (3/2/06) ... Word Problem Solved and Transferring Data: Thank you so much!!!! I had a document on Word that I had been working on but I couldn't get the program to open. My computer crashed five times trying. I remembered that a while back my Word corrupted but I didn't remember how to fix it. Luckily for me, it wasn't interrupting my internet service so I went on the web to Google and typed in "corrupted word document" and yours was the first link. I did exactly what you said to do to see if it was the normal.dot file and it opened, so I closed it, searched for it, deleted it and voila! You are a lifesaver--Thanks for sharing. I look forward to what other pearls of wisdom are offered on this site. We are going to get a new computer (finally!) and perhaps there is information that can help me transfer my data. Thanks again!! I hope I am able to leave a donation next time. From Stefani Silverman (2/25/06) ... Missing Toolbar: Your site helped me get my toolbar back! I never would have figured that out intuitively, and the microsoft site is useless…. Thank you so much!!! From Margie (2/24/06) ... General Website Comments: Hi there, I found your website a really useful source for tips, tricks, Microsoft tutorials, etc etc. As the manager of a small admin office I need to be one step ahead with regard to answering staff queries etc and this resource was invaluable! Thanks again From Sean Moloney (2/18/06) ... Another Word Problem Solved: Thank you for the easy to follow fix for my word problem. It took me only 10 minutes to review your site and solve my problem. Linda you rock! From R. J. Raymond (2/12/06) ... Simplicity of Instruction: I have been fooling around with computers since the early 80's and I must say your article "Deleting Temp Files 101" is the most clear, concise, explicit, etc, etc, etc article I have ever seen. I'm just a senior home user and delight in your simplicity and precise step by step instructions. So many times the writer "assumes" the reader knows what he or she is talking about and leaves out many steps to reach the goal. It's usually go here and do that without how to get there. I guess the youngsters never heard of our old saying "KISS", keep it simple stupid. Thanks for an excellent article. I shall be visiting your site quite often. From Paul Billett (2/5/06) ... Clear Instruction: Thank you for your site, I was having great difficulty in establishing how to select pages by means of a drop down box. Amongst many other sites and people I asked the question was never properly answered. Of course these things are simple when you know how but there are those who don’t want to let you in on the act or so it would seem. Once again thanks for being clear. From Glen, Mouseworks Computer Systems, Australia (2/2/06) ... Nested IF Statements in Excel: Just a note to say thank you for your
explanation of Excels' IF AND statements.
I hate messing around in spreadsheets and the help in Excel is
pretty woeful so your clear explanation was a godsend. From Roy (1/26/06) ... Information on Word: I just want to thank you for all the great information on Word 2003. You were a much greater help than all of the "experts" that Dell failed to supply. Thanks. From Greer (1/18/06) ... Excel Tutorials: just want to say that I really appreciate the way you explain things in the Excel tutorials! From Matt (1/11/06) ... Removing Existing Text from a New Document in Word: THANK YOU, THANK YOU, THANK YOU- I was having a HELL of a time with my MS Word. Everytime I opened a NEW document, it showed a paragraph from a document that I was writing last week. WINDOWS XP and their "wonderful" auto update system kicked in while I was making dinner, but in the middle of typing out a resume... That is when the problem started. Dell refused to help me unless I paid them, and Earthlink was not much help. Microsoft was also too expensive. My finances are so tight right now, and I just could not afford their "advice costs"- thank you... From Kshitij at Dell (1/5/06) ... Linda's Résumé: I would like to congratulate you on making such a remarkable website. I am highly impressed by your work profile, and I am inspired to pull up my socks and get started :P. I am researching on Word issues, and that how I reached you through google. Thanks for all the help Linda, keep shining. From Julie Bloem (12/18/05) ... Shortcut Icon to Delete Temp Files: Just wanted to say a big THANK YOU for your article about deleting temp files!!! We got our computer in 1998 and I had never deleted any temp files!!! Thanks so much for your help. I have your icon on my desktop!!! From Jasmine (12/12/05) ... Website Drop Down Lists: I wanted to say thank you for sharing the drop down lists. I have an ebook that is suppose to do it for you and it does, its just that none of the links actually work. Yours does! I have a lot of stuff on my website and I really needed a drop down list. Thanks again for the great information. From Marie (12/3/05) ... Adding Pictures to Address Labels: Bless you Women! Thanks so much for the FREE info on how to add a picture to address labels. I am a Geek wannabe and really found this so helpful. Thanks again! From Richard Waldron (11/10/05) ... Excel Formulas: Excellent!!!! That's how I rate you and your site. I have spent hours trawling through countless books trying to find someone who could tell me how to do the formulae I need to do in plain simple English. Your site is a gem!, and got me every formula I required in less than 5 minutes!. It's now bookmarked and being shared with my co-workers. Thank you so much! From Imran (10/30/05) ... How This Site Helps Computer Consultants: Hi Linda ... I think you are a GENIUS !!!! I am a computer consultant in Durban, South Africa & had the pleasure of referring to your most HELPFUL website to sort out a MS WORD problem. I would like to compliment you & whoever else was involved in getting this website going. Keep up the great work. I will definitely recommend your site to the hundreds of other people that can't get the assistance from MS. Thank you Thank you ( x million) Take care. Keep it UP (",) From Liana (10/28/05) ... Clear and Great Examples: Hi Dear Linda! I just wanted to tell you that I found your site while looking for some help with VLOOKUP statements and was amazed by the way you explain concepts. Very clear and great examples. Thank you soooo much for having this site and sharing with others on what you know! From Elisabeth D (10/26/05) ... She Has Her Word Back: About five months ago Word began to freeze my whole computer any time I started it. After months of trouble shooting and trying everything except tossing my computer out the window, I came across your site. Five minutes! Not even, and it was fixed. It turned out there was a corrupted file. I can't thank you enough! I've already told all my friends about your side. I just started a new job and as soon as I can I plan on making a donation! You have my word! (and thanks to you I have mine too!) From Abby (10/26/05) ... The FrontPage Instructions Even Work with FrontPage Express: You are a treasure! I spent over 48 hours searching the internet for a way to make a workable drop down menu list for my Web site in frontpage express. I know it is a different program than frontpage, but your instructions are the only thing that came close to what I needed. Even the universities that provided instructions on frontpage express forms failed to be as clear and thoroughl. Being a total novice on a rather low budget, you have no idea how grateful I am to find information that can help me achieve my goal in designing my Web site by myself. Thank you for you help. From Colin (10/12/05) ... General Website Comments: Hi Linda, i felt really compelled to encourage you to continue your exellent work, you have a gift for explaining things in an non jiberish way. I'm a newbie IT student who is very happy to find some answers for once!!:) Thanks From Sean (10/11/05) ... Finding Hidden Files That Cause Problems: I had difficulty isolating a trojan that could not be deleted by my antivirus software or spyware filter. So I bought a different one which was supposed to be able to kill the trojan and it did not. I was able to use info on your site to find the hidden file to delete it. Thanks a ton! From Karen (10/10/05) ... What This Site Offers for Free: Hi! I just wanted to say a big thank you for your site! It has been a real treat to visit and download. In this day of consumerism, I think it's a teat to offer free products. I manage a software developing business and we offer both freeware and payware, and we still rarely get to hear the good stuff (which there is more than the bad! LOL) so I like to offer my thanks and my support where I can for all the good stuff people do! I hope this mail finds you well. Bright Blessings and Best Regards From Alan (10/06/05) ... My Sims 2 Guestbook Removal: Hi Linda, I have a twelve year old daughter that loves playing Sims 2. So I go online to find her new stuff for her game. I've been to different sites downloading clothes, eye color, makeup, and just dif things I'd think she would like. Sometimes I'm right, sometimes not, but I try. I read your explanation as to why you removed your guestbook. It's very sad that some people feel the need to accuse or condemn others when what they are speaking of did not cost them any time at all to create. Opinions are like noses... Everyone has one and some "smell" better than others. Unfortunately however, some don't know how to keep their's to themselves. As far as the removal of your guestbook... YOU GO GIRL!!! From Omar (10/5/05) ... Crystal Clear Instructions: Hello Linda: Just wanted to send you a warm e-mail thanking you for your excellent article "Deleting Temp Files 101". I followed your clear, I mean, crystal clear instructions and everything worked out flawlessly. Thank you very much for your help. From Kath (9/23/05) ... Deleting Temp Files: you are a genius and my hero! thank you for showing me another way to look for files to delete on my pc. I used to search for *.000 and *.tmp and find a lot. your method is better yet. I just used it again this morning and found 162 files. From Liam (9/19/05) ... Missing Word Toolbars: Just a quick note to thank you for the help regarding word toolbars, well the disappearances of them. I have been stuck for ages wondering how to fix it and just couldn't think. After racking my brain for weeks and months I resorted to look on the internet. Trying the Microsoft website first I had no luck. So another link would be yours. Instantly finding the issue and restoring the corrupt file. Thanks again. From Gayle (9/9/05) ... Sims 2 Guestbook: This is the 1st time I have been on your site and was saddened to read why you had removed your guestbook. I have downloaded tons of your stuff from TSR and never had any problems. You're very talented and I love your stuff. Don't let the twits ruin it for you. Thank you for adding to my game. From Simon (9/6/05) ... Linda's Computer Stop: your site is a little treasure on the Internet and I'm glad I found it. thanks for putting it all together in one place! i've made a small donation, so treat yourself to a smoothie or whatever your taste! From Janice (9/4/05) ... Word problems: THANK YOU!!!!!!!! My MS Word had been suffering from sluggish performance, the "blue screen of death," and finally wouldn't launch at all, and your site solved my problem in about two minutes! I spent all yesterday uninstalling, reinstalling, troubleshooting, etc, and today I found your website and was able solve the problem in minutes. Thank you so much! Your site is a wonderful resource. From Phil V. (9/2/05) ... IF Statements in Excel: Thank you for such an informative website. I was pulling my hair out trying to combine multiple IF statements in EXCEL. With your help, I was able to combine AND & OR parameters. The information you provided was terrific and easy to understand. Thanks for letting me keep my hair!! From Jill and Anissa (8/30/05) ... Word Crashing: Your page talking about ms word was a life-saver! I'm here helping my lovely friend try to meet the HUGE deadline for her PhD and word was crashing on one file Your page fixed it all!!!! and we like the little heart on your address line too. From Ruben (8/26/05) ... Word Crashing: Just wanted to say thank you so much for your website. I was having trouble with Word crashing and your website showed me exactly how to fix the problem. I was about to go crazy since I use that program almost daily. Thank you so much for sharing your expertise! From Jennifer (8/18/05) ... Deleting Temps and Word CleanUp: I stumbled onto your site via Google -- your word suggestions, for deleting of temp files (I had over 3500 hidden away), but esp the paragraph marker check, helped me locate and cut 15 pages within the middle of a 395 page PhD dissertation that somehow managed to contain over 1000KB of "extra" info that was driving my program, system, and me crazy and crashing everything. Your suggestions have saved me from a further mental-tech breakdown. THANK YOU!!!!! From Mike (8/16/05) ... The Office Collapsible Menus: THANK YOU for telling me how to get rid of Office XP's collapsible menus. It was totally driving me buggy. Cheers for a great site and for saving my sanity! From Michael (8/14/05) ... Deleting Temp Files: Just wanted to say thank you. I used your method of searching for and deleting temp files (besides the ones in the windows\temp folder). One particular file in the root of my C: drive was san_test.tmp - a leftover file from a failed run of SiSoft Sandra. It was over 1 Gig in size. Your tip just found me a an extra gig of lost space. :o Thank you, kindly. From Veronica from Sweden (8/10/05) ... Sims 2 Help: Thanks!!!! Your website is GREAT! I have tried to contact EA-games in Sweden for help to download and how to design and they will not give any instructions. But your site gave me all that I needed. Thanks to your maid my 10 years old now learn how to download some stuff (with my supervision) I will also get her Photoshop for birthday present so she can design by her self and use your guide. Thanks again for your great site. Is is ok if I send your website address to others that wants to learn about sims here in Sweden. It will be friends to my 10 years old Jessica. Thanks again From Leah (8/5/05) ... Deleting Temp Files: You rock!!!! Your article about how to delete temp files helped me track down a doc I had overwritten. I searched for it a dozen other ways (recommended on a dozen other websites), but I only found it when I entered *.tmp,*.chk,~*.*, as you recommended. Thank you so much. PS. I might have to praise you in my blog. From Jason (7/29/05) ... Word problems: Thank you so much for helping me with my problem. Your website provided the solution. My MS Word was freezing every time i tried to run it. I tried everything I could .... uninstalling, reinstalling, virus scans ...reboot after reboot ...hours!!!! No solution in sight. So I googled the problem and in 2 minutes i had the solution all thanks to you. I need Word today for my college work and you have really saved my life. I was just about to go insane! Thank You From Aaron in Los Angeles, CA (7/22/05) ... Word freeze-ups: Just wanted to take a second to thank you. I have been talking to Gateway techies in Manila for four hours and fifty minutes troubleshooting. After trying one thing then another, their website crashed and I couldn't even talk to them! I am a student and have deadlines and I was desperate. I googled "word freezes" and your site came up. Twenty minutes later, I'm writing you a thankyou. My papers will be on time, without the hackneyed excuse "my computer froze". You have had a truly positive effect on my life, let alone my day and grade! Thank you so much. From Nick (7/11/05) ... FrontPage Feedback Forms: You have the first site that has actually helped me with a feedback page. Keep up the good work From Greg (7/6/05) ... Deleting Temp Files: I just printed off three different site's instructions on how to complete a task (ie., Deleting Temp Files 101) and I found yours to be superior in every way. Easy to understand (loved the explanation "That's asterisk period t m p comma ..."). Totally effective - did what was expected fully. Bonus file to do it again when needed (i put in a folder because i don't want desktop icons). Excellent 1st time using your site. From Lovely (6/26/05) ... FrontPage Forms: I just want to thank you for your article on creating forms in fp. I kept futzing them up but now ... well, I'm in perfect form. :o) Thank you. From Laura (6/15/05) ... Sims 2 Preferred Member Downloads: Wow, you really did a nice job on some of the stuff you made for the Sims 2. The formal dresses are beautiful. Nice work! This stuff is some of the nicest ive seen for the Sims 2. Keep up the good work! From Tom (6/13/05) ... Linda's Ebooks: Linda! This tutorial is amazing! I've learned more in 1 hour than I ever thought I would! MUCH better than the 'For Dummies' book! Of course, I have a lot of schooling in programming behind me, so that helps; nevertheless, this tutorial is great! From Martin (6/12/05) ... Word troubleshooting: Hello and thank you. Typed "word problems" in Google, clicked on your website, printed 5 pages of your "Microsoft Word Troubleshooting", did exactly what you said ... problem solved. My faith in GOOD advice has been renewed. EVERYONE thinks they know how to help someone in distress ... you actually did. Thank you a million times over. Our Word program now loads without the previous pc owners business address on EVERY document. From Cindy (6/6/05) ... Word troubleshooting: Wow!! I have been suffering from Word Lockup for weeks... ever since I loaded MS Access on my pc! I followed your instruction for running winword.exe /a and it WORKED!!! Not only that it now opens so F A S T !! Woopie!! I am passing your website on to the IT people (almost worthless) at work!! THANK YOU ~ THANK YOU!!! From Bill (6/4/05) ... General comment: Hi Linda, Just a short note to tell you how helpful your site is and how it has helped me use the computer. Thanks and keep up the good work!!!! From Jay (5/21/05) ... Aligning text & graphics in Word: Linda, This a compliment on your excellent tutorial, "Aligning Text and Graphics in Word". I have spent hours battling contrary Word and searching the 4-5 manuals I have, but never have been able to get it to let me put things where I want them. This is the only GOOD info I've found on the subject. THANK YOU!! From Jayne (5/10/05) ... Word toolbar problems: Linda, I am just starting a new business (much in need of my word documents) and my menus / toolbars disappeared on my Micro Word 2000! I tried everything and many resources... for some reason your site finally caught my eye and I decided to take the leap... though I am not a programmer and followed your restoration advice ... through the registry etc ...Voila!!!! I will certainly send your site info to others. I am a starving entrepreneur at present but I will certainly keep your products and services in mind for future use ... and possible purchases! Thank you for concise, clear easy to follow help!!!! From Tony (3/31/05) ... Word spellchecker problems: Wow thank you very much, the only place i
could find some good quick advice, I work in an IT dept in a law
firm and when we were spell checking in Spanish (or any other
language) it just crashed word From Luke (3/28/05) ... Word troubleshooting: I just wanted to say that your sight is wonderful! I'm extremely computer literate but not so with each individual programs. And You were rite on with the Microsoft word trouble shooting items. They worked and save an author from redoing some time consuming work. Thank you!! From John (3/27/05) ... General troubleshooting: I've been doing a lot of researching/troubleshooting this past week and have run into your site a number of times now and wanted to tell you how impressed I am with you. Not only your knowledge but your humanity as well. I think this is a wonderful thing you do and it inspires me to work hard, not become discouraged and to be a more generous and caring person. Thank you! From Saleem (3/26/05) ... General troubleshooting: Today i was searching for some info in google and got this great site link. I would like to appreciate you guys and gals work and this site. Which would bring more confident in people like me. I am very pleased with this site. From Nick in Ireland (3/25/05) ... Word toolbar problems: Thank you so much for your helpful advice. Your website helped me reinstall my MS Word toolbars and menus which allowed me to finish a college project on time. Your instructions were clear, easy-to-follow and worked perfectly. I was close to breaking point until I found your site which fixed everything. Again, I thank you for your efforts in creating such a site and commend your generosity and talent. My computer thanks you also, it was seconds away from being smashed to pieces in a haze of fury! From Brian (3/23/05) ... General troubleshooting: I am in IT sales which simply means when it comes to problem solving, I often know only enough to get myself into trouble, then rely on my engineers to help fix the damage I have done. Using your advice on this website I have been able to stop harassing my guys. Thank you! From Tessa (3/19/05) ... Making clothes for Sims 2: I just wanted to thank you for the tutorial to make clothes (and eye/hair/etc) for the sims2. I didn't take the time to figure out how it was done before, but when I stumbled on your site I figured the time had come to change something about that ;) So again, thanks for the clear explanation, and have a nice weekend :) From Ian (3/8/05) ... Word troubleshooting: THANK YOU!!! Your site fixed my Word problem in minutes! I sent you a few bucks - I wish it could be more. I stumbled on your site by luck and I'm so thankful! You rock! From Justine (3/6/05) ... General troubleshooting: You are awesome. Thanks for the site! I don't know what I would have done without it, probably whined and cried alot and given up. From Chris (3/1/05) ... Email cards: I want to thank you for providing me with the free email cards. They are really delightful and I enjoy sending them. From Sarah (2/24/05) ... Word troubleshooting: THANK YOU SO MUCH!!!! I have been toiling over MS Word not working for months and have not been able to find a solution until I found your website! The problem was exactly what you said - bad global template and I deleted it and I have all my documents back that I thought I had lost forever!!! Years of work! Thank you so much, I will tell all my friends about you. You are a genius! From Mick (2/3/05) ... The Sims 2: I am new to the sims2 and have had a lot of difficulty finding good intuitive sites for downloads and tutorials. Well done, yours is the best I have found. Your site has been a great help in my getting to know the game. Thanks heaps. I am an Aussie and am 50 years young and do find good service must be appreciated. From Bambi (2/11/05) ... Problem solved: Thank you so much, your site made my day! My boss had to pay someone to come look at it and still couldn't work the problem out, but after looking at your site, it was fixed in seconds! Thank you! From Adri (1/30/05) ... Linda's Ebooks: Greetings from Adri van Baardwijk (age 63) at Brussels Belgium. Two weeks ago I had an Excel problem and you gave me an adequate solution within one day! Again thank you so much! Then I looked at your website and I was very impressed of all your facilities. I ordered your eBooks on Saturday, payed with PayPal and within 12 hours I received your e-mail with easy instructions how to download the 5 eBooks. I have downloaded your 5 eBooks and started all the lessons in less than 15 minutes! I highly recommend your eBooks and your FreeLists Service. Many thanks and kind regards. From Jean (1/23/05) ... Deleting Temp Files: Think your site is the one I've been searching
for! Google turned up your link when I was trying to
delete .tmp files and your
site had almost the answers I needed. When I e-mailed you for
additional information, the answers were almost immediate! Have just
completed this task and enrolled in ABC. Looking forward to
searching your now-bookmarked site for answers to other questions.
From Wei Hsein (1/21/05) ... Removing Homepage HiJackers: Thank you for your advice, im so happy now that my home page is back to normal. When ever i used to start my computer up my internet explorer page will go straight to abosearch.com which is very annoying and when ever i go and check my email some html thing will take over my page. but now that i used one of your recommended site it is all gone. Thank You!!! From John (1/19/05) ... Feedback forms in FrontPage: I have spent about 20 hours trying to install a feedback form and nothing has worked. Was fed up with screen messages etc and fed one into Google and found you. Pleaseeeeeeeeeeeeee don't ever leave me, I love you (75y.o. bachelor!!) Will send donation in due course.. many thanks From Patrick, Yakima, Washington (1/9/05) ... Unwanted stuff in Word: Linda I just wanted to thank you for your site. I am a 52 year old truck driver who has been around computers since the Timex Sinclare. I have never really delved into Word or Access or and other stuff and I decided to have at it. Well I downloaded a business card template from the Microsoft site and ended up with a paragraph symbol and a space bar that made dots. I was stumped so I reinstalled office 2000 and that didn't work. I finally entered in the Google search bar "Microsoft Word problem" and your site popped up and I read about the launching problems on the first page and went to the registry and deleted the data file and away went the dots. Thanks so much! You deserve a raise. From Bart (1/7/05) ... Word Toolbars missing: Hello, I did a search on the Internet which brought me to your site to resolve an annoying problem-lost all my toolbars in Word. I followed the steps you outlined, it worked!!!!!!!!!!!!!!!!!!!!!!!!!! You are a genius, thanks. I am unable to make any donation at this time, but will in the future. If you ever need feedback from a happy user of your site, I am always available.P.S. I do not understand the reason that I lost my toolbars, but I am happy to get them back!!! From Kevin (1/2/05) ... Word Mail Merge: i am 18 and i have started a computer school. I will be attending the university of technology in jamaica to obtain a B.S degree in computer science. I would like to use your mail merge tutorial in a book i am compiling. The book would not be sold in stores, it would be given to students doing the microsoft word classes. I have compiled a book in my words on microsoft word but you seem to explain mail merge quite better than i do or what i have read. I intend on given you credit for me using your work in my book. From Inger, The Netherlands (12/24/04) ... Making Sims2 Clothes: Hi!! I'd Really Like to thank you for teaching how to make your own clothes for sims 2!! I didn't get all those other ways how to, but your lesson is really clear and easy ... I didn't use photoshop but just paint from windows and i used my own pictures on my computer and it really worked well.. thank you!! merry X-mas And a happy New year From Cass (12/19/04) ... Sims2 Tutorials: Thanks for the GREAT Sims tips. The pool thing had me going. Your photoshop tips were on spot also. It was great that you addressed the steps to those who know photoshop (so I didn't have to read through minutia to get to the meat). :) From Frank (12/12/04) ... Making Paper Bookmarks: Thank you for the information regarding making book marks. We want to make them up for Christmas for our friends. I had some idea, but not sure of how to make it happen. Your information was excellent. Thank you again and have a Merry Christmas and a Happy New Year. From Simon, Heidelberg, Germany (12/8/04) ... Word problems and Temp File locations: Hello Linda! I have just spent my night shift
looking for a solution to my problem with WORD freezing before
loading completely. I had horror visions of having to format the
hard drive, reloading stuff and what have you. Just as well
that I was on night shift, I couldn't have slept anyway! Well, I
found your site and you had the answer,
I am so grateful for that! I had the matter taken care of in 10
minutes! Some time ago a computer friend told me to always make a
back-up copy of "normal.dot" but I never really knew why. Once I
read your tip about this file getting corrupted, I copied and pasted
the back-up file from my Zip Drive Disk after WORD ran fine from the
"Start" button just like you suggested. After that WORD started
perfectly and my settings and profiles were not even lost. Now I
know why I was advised to make a back-up! Also, about
your tip about TEMP files
not being where they are supposed to be, how right you are! I found
some 350 files everywhere, just not in the TEMP directory. The only
snag was finding the "~" (tilde) on my German keyboard, it not being
where you said it should be, as I assume you have a US Keyboard.
Now I can go to bed and sleep off my night shift in peace dreaming
of From Trina (12/7/04) ... Word help: Your website helped me to get my Microsoft Word working again when all else failed! Thanks so much for providing this invaluable information to all of us in cyberspace. I will recommend you to others! From Sara (11/15/04) ... Solved a problem: Thank you, thank you, thank you! Just when I
was about to break down in tears from frustration and anxiety, I
found your website that From Julia, (11/12/04) ... Linking to my site: Just wanted to let you know I think your site
is WONDERFUL and your plain English communication of abstract
concepts for others is outstanding. I loved it so much so I
had my former job place it on their site - I had written an email
ages ago asking for permission to link to you. they still have
it linked and people LOVE your site
http://www.marist.edu/it/training/office.html From Veronica (11/11/04) Excel clsid registry keys: Hi there, just wanted to send a quick thanks for your post here: http://www.freelists.org/archives/mso/10-2003/msg00541.html . I was having a heck of a time with a web page with a pivot table after some of our users upgraded from Office2k to Office2003. Your answer worked perfectly, and we now have happy staff once again. So thanks for taking the time to post your answer -- much appreciated! From Donna (11/4/04) ... General comments: dear linda, just a short note to let you know how i enjoy your site ....... dunno how i arrived here but have since signed up for your news letter ..... thankyou for explaining stuff in such plain simple terms. just think it is nice to get a complimentary email once in a while :) back to the house work lol. keep up the good work From Erroll (11/2/04) ... General comments: Hi Linda, this must have started out as a dream or a intense want ...... I can only say "hats off to you for such a wonderful and informational job/effort". It would be easy for me to go the long way around , but, I'm going to sum it up, I have yet to go through the site BUT I'm very sure it's more than most can handle but not to intimidated to try to comprehend it. So for these folks (which I am in that bunch) thank you over and over again, and please do continue to keep up the good work at your site, and I will be informing others. Did not see your guestbook so I thought I would drop U a hello and KUDOS 2 ya. Thanks again. From Mike (10/17/04) ... Word Toolbar problems: I'm a college student and all of my toolbars and menus had disappeared in Word!! I followed your instructions for modifying the registry and now it's like brand new!! God bless you and thanks a bunch, now that term paper is as good as done!! From Lorraine, Teacher/Newspaper adviser (10/12/04) ... Missing menu bar in Word: Thank you! You saved my life today! One of my
students lost the main From mmpenry (9/20/04) ... Word problem: I have been struggling with a minor problem with Word 2002 for days. I have gone to Microsoft technical web site, but it just added to my frustration and confusion. Google brought me to your web site. Your trouble shooting descriptions were clear. I quickly identified my problem. Your step-by-step guide was easy to understand and follow. It took me a couple of minutes to resolve the problem. Thank you so much! You are an excellent teacher. I will be back to try some of your electronic classes. From Joe (9/14/04) ... Excel: Hey Linda....I just used your link to help automate an Excel spreadsheet I use regularly. Thanks so much....I have been sending everyone this link for reference. have a great day. From Katie (9/13/04) ... Excel formulas: Thanks so much Linda. I am our Excel Expert for my company and sometimes I just can't get that formula right. That's when I go to your site and your examples and wording are so great. I feel like you're actually speaking English. THANKS SO MUCH! From Walter in Baltimore (9/2/04) ... Word problems Hi Linda, I don't know what the M.A., MOS is after your name --- but thank you thank you. I had a lockup problem with word and spent several hours yesterday (installed, re-installed, etc) and got to a point where I thought I'd have to re-build the whole system. Then I found you on the web and your idea of deleting the Normal.dot file worked and saved me from jumping off a very high building. By un-installing and re-installing the whole program you'd think problems like this would go away -- wrong.I send you fifteen bucks via PayPal. From Pam (8/31/04) ... Deleting Temp Files: Just a note to say thank you so very much for teaching me not only that it's OKAY to delete Temp Files but HOW to go about it! I've bookmarked your terrific and informative site for future reference. Thanks so much for all of the effort you've clearly put into this site to help others! From Don from Melbourne, Australia (8/27/04) ... Problem solving: Your site helped me tremendously today. I will be a regular visitor. Thanks and big hello from down under - Melbourne Australia. From Lyn (8/9/04) ... Word Freezing Up: Hey, just wanted to say a big THANK YOU for helping me get my Word program back. Every time I clicked on it, my computer froze. I did the normal.dot fix listed on your site, and everything was fine. PHEW! I'd gone to microsoft.com, only to find a bunch of complicated stuff - and no answers. Your site told me what to do and that was that. It was great! Thanks again - from a not so sophisticated computer user. From Don (8/1/04) ... Deleting Temp Files: Thanks for the "Deleting Temp Files 101" article. It helped me reclaim a whopping 1.38GB in 8,978 files. From Matt (7/27/04) ... Excel Nested IF Statements: My name's matt and I just got a job at a mortgage company, and I've been designing spreadsheets for her (with little excel background). I was doing fine until I came across a problem with an if statement that got me stuck forever until I read your nesting functions article. It was really helpful and I just wanted to say thank you. That's it. From Upali (7/11/04) ... Word Toolbar problems: Thanks millions to you. I had a problem with missing tool/menu bars of word 2000 in my computer. I was really frustrated and non of my friends who know very well about computers could figure it out. Your simple instructions solved the problem. I am extremely happy. I will be sending a little donation soon. I will introduce your website to all my friends. Thanks once again. From Marilyn (7/4/04) ... Tutorials and editorials: YOU GO GIRL! I was cruising for tutors in Access to update me and found your site. I keep coming back and have found everything I need each time. Your site is well organised and suits me to a T! Then I read your article in ABC about people who feel the world owes them something. AMEN! to everything you said. Cheers. From Bobbie (7/3/04) ... Word problems: Thank you sooooo much. I have been working on my 'Microsoft Word has Encountered a Problem....' for 2 days. I didn't know that 'normal.dot' was hidden, and without your help, I'd still be working on it! I sent a small donation...wish I could afford more! Will definitely bookmark your site. Thanks Again. From Marcus in Melbourne, Australia (6/20/04) ... Excel IF Statements Your nested If statements are great! Thanks for taking the time to put up such insightful info, which really helps 'amateurs' like me! From Derik (6/27/04) ... Port 139 Blocker I have had an ongoing problem for so long with my PC being "compromised" and techies telling me it was all part of |
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